TERMS OF SERVICE

Effective Date: 10 July 2024

Welcome to Sitstay! By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please review the following carefully. If you do not agree with these terms, you may not use our services.
 

1. Acceptance of Terms

By using our website and services, you agree to these Terms of Service, our Privacy Policy, and any other applicable policies. We reserve the right to modify or update these terms at any time, and it is your responsibility to review them regularly. Your continued use of our services after any changes will constitute your acceptance of the updated terms.
 

2. Services Provided

Sitstay offers professional dog training services, which include but are not limited to:

• Obedience training

• Behavioral consultation

• Puppy training

All services are subject to availability and may require booking in advance. We reserve the right to refuse services at our discretion.
 

3. User Obligations

As a user of our services, you agree to:

• Provide accurate, current, and complete information during the booking process

• Ensure that your dog is healthy, vaccinated, and not aggressive toward trainers or other dogs

• Be responsible for your dog’s behavior during training sessions

• Comply with all instructions provided by Sitstay trainers during and after sessions

Failure to comply with these obligations may result in the cancellation of services without a refund.
 

4. Payments and Cancellations

a. Payments
All payments for our services must be made in full at the time of booking, unless otherwise agreed. We accept major credit cards and other payment methods as indicated on our website.
 

b. Cancellations and Refunds

• Cancellations made more than 24 hours before the scheduled session will be eligible for a full refund.

• Cancellations made within 24 hours of the session will not be eligible for a refund.

• In the event of a no-show or late arrival (more than 15 minutes late), Sitstay reserves the right to cancel the session without refund.
   

5. Liability

​a. Personal Responsibility
You understand and agree that Sitstay is not liable for any injury, harm, or damage caused by your dog during or after training sessions. You are responsible for the behavior of your dog at all times, including any damage to property, other animals, or persons.
 

b. Limitation of Liability
Sitstay will not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our services, even if we have been advised of the possibility of such damages.

Our liability for any claim arising from your use of our services is limited to the amount you paid for the services in question.
 

6. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by Sitstay. We are not responsible for the content, privacy policies, or practices of any third-party sites. You agree to use third-party websites at your own risk.

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7. Intellectual Property

All content on the Sitstay website, including text, graphics, logos, and images, is the property of Sitstay or its licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or otherwise use any content from our website without prior written consent from Sitstay.

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8. Termination

We reserve the right to terminate or suspend your access to our services at any time, without notice, for conduct that we believe violates these Terms of Service or is harmful to our business or users.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of United States of America , without regard to its conflict of law provisions. Any disputes arising out of or relating to these terms shall be subject to the exclusive jurisdiction of the courts in United States of America.

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10. Contact Information

If you have any questions about these Terms of Service or our services, please contact us at admin@sitstay.com.