PRIVACY POLICY

Effective Date: 10 July 2024
 
At Sitstay, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or use our services.

1. Information We Collect
We collect the following types of information:
a. Personal Information:
When you contact us, book a training session, or subscribe to our services, we may collect your personal information, including but not limited to:

• Name

• Email address

• Phone number

• Address

• Payment information

b. Non-Personal Information:
We may collect non-personal information automatically, such as your IP address, browser type, pages visited, and how you interact with our website.

2. How We Use Your Information
We use the information we collect to:

• Provide and manage our dog training services

• Communicate with you regarding bookings, services, and customer support

• Improve our website and services based on your feedback and preferences

• Process payments and send invoices

• Send newsletters or promotional offers (you may opt-out at any time)
   

3. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with:

• Third-party service providers who assist in processing payments or managing bookings

• Legal authorities if required by law, such as in response to a court order
   

4. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your browsing experience on our website. Cookies allow us to:

• Remember your preferences

• Analyze website traffic and user behavior

• Customize our services to better meet your needs

You can choose to disable cookies through your browser settings; however, some features of our website may not function properly if you do so.

5. Data Security
We take the security of your personal information seriously and implement industry-standard measures to protect it from unauthorized access, loss, or misuse. However, no data transmission over the internet can be guaranteed to be 100% secure.

6. Your Rights
You have the right to:

• Access, update, or correct your personal information

• Request the deletion of your personal data, subject to legal obligations

• Opt out of marketing communications at any time

To exercise any of these rights, please contact us at admin@sitstay.com.

7. Children's Privacy
Our services are not directed towards individuals under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child without parental consent, we will take steps to delete that information promptly.

8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at admin@sitstay.com.